Disputes

Evidence built automatically. 20% only when you win.

When a dispute opens, Recova builds evidence from your recovery history, Stripe signals, and transaction data, then submits it to Stripe before the deadline. You pay nothing on disputes you lose or accept.

20% of won disputes · Nothing on losses or accepted disputes · Invoiced monthly

How it works

01

Dispute opens on Stripe

Recova receives the webhook within seconds and begins building evidence from prior charges, recovery emails, AVS/CVV results, Radar signals, and 3DS authentication data.

02

Recova scores the dispute

A 0-100 triage score with a fight or accept recommendation. High-confidence fight recommendations have evidence pre-staged.

03

Submit or accept

Review staged evidence and submit. Or accept if the score is low. Auto-submit fires 24 hours before the deadline if enabled. 20% only when the submission wins.

What you see after connecting

What you see after connecting

Every dispute. Status. Deadline. Fee.

The disputes dashboard shows every open and closed dispute with customer, amount, reason, Recova's status, whether it is an active fee relationship, and deadline proximity. Deadlines inside 7 days appear in amber. Inside 3 days, red.

Open disputes
4
At stake
$846.00
Submitted by Recova
6
Fees owed
$0.00
Saved vs Smart Disputes
$64.70
vs Stripe's 30%
CustomerAmountReasonRecova statusModeFeeDeadline
Tyler Moore
tyler@moorelaw.co
$99.00Subscription canceledEvidence ready18dView
Marcus Vance
marcus@vance.studio
$149.00FraudulentWe submittedActive4dView
James Park
james@parkco.io
$99.00UnrecognizedBuilding evidence2dView
Priya Nair
priya@nairhealth.com
$499.00FraudulentWe submittedActive11dView
Harborline Group
finance@harborline.co
$349.00FraudulentWonActive20% fee owedView
Raj Patel
raj@patelstudio.com
$149.00Subscription canceledLostActiveNo chargeView
Amy Chen
amy@chendesign.co
$199.00Product not receivedWonActive20% fee owedView
Sara Lin
sara@linworks.io
$99.00FraudulentWonActive20% fee owedView
The numbers

Open disputes. At stake. Saved vs Stripe.

The dashboard surfaces what matters immediately: open disputes, total amount at stake, how many Recova has submitted, fees owed this month, and how much you saved compared to Stripe's Smart Disputes (which charges 30% vs Recova's 20%).

Open disputes
4
At stake
$846
Submitted by Recova
3
Fees owed
$0
Saved vs Smart Disputes
$84.80
vs Stripe's 30%
Five evidence sources

Built automatically before you open it.

Prior charge history, recovery email history, AVS and CVV results, Stripe Radar score, and 3D Secure authentication. All staged before you see the dispute. The triage table shows fight/accept recommendation and confidence for every dispute.

CustomerAmountReasonTriageStatusDeadline
Marcus Vance$149.00subscription_canceledFight82%Needs responseMay 27
James Park$99.00unrecognizedAccept68%Needs responseMay 29
Priya Nair$499.00fraudulentFight71%Needs responseJun 1
Tyler Moore$99.00subscription_canceledFight74%Needs responseJun 10
Harborline Group$349.00fraudulentFight88%Won
Raj Patel$149.00subscription_canceledFight61%Lost

Pricing

20%
of disputes Recova wins
  • Nothing on disputes you lose or accept
  • Evidence built automatically from 5 sources
  • 0-100 triage score with fight/accept recommendation
  • Auto-submit 24 hours before the deadline (toggle on)
  • Deadline reminder emails at 3 days and 1 day
  • Outcome feeds back into Intelligence customer scoring
  • Invoiced monthly alongside Recovery fee
Connect Stripe

Questions

Does Recova handle all dispute types?

Recova handles fraudulent, subscription_canceled, and unrecognized dispute reasons. Fraudulent disputes have the highest win rate when authentication signals exist. Subscription_canceled disputes depend on cancellation evidence and email history.

What if I want to submit evidence myself?

You can edit any pre-staged evidence before submitting. Add context in the uncategorized text field, attach files, or rewrite the structured evidence. Recova's evidence is a starting point, not a constraint.

What does Recova charge if a dispute is accepted?

Nothing. Recova's 20% fee only applies to disputes that Recova wins. Accepted disputes and lost disputes have no Recova fee.

Stop losing disputes to missed deadlines.

Connect Stripe and Recova starts building evidence on every new dispute automatically.

Connect Stripe

Read-only Stripe access · 20% only when you win