Stripe Billing Descriptor: How to Set It and Why It Prevents Chargebacks
Your Stripe billing descriptor is what appears on your customer's bank statement. A descriptor they do not recognize is the leading cause of friendly fraud chargebacks. Here is how to set it correctly.
4 min readDispute HandlingHow to Prevent Chargebacks Before They Happen
Most chargebacks are preventable. Clear billing descriptors, easy cancellation, pre-renewal emails, and fraud screening stop the most common dispute triggers before a cardholder contacts their bank.
4 min readDispute HandlingStripe Chargeback Reason Codes: Complete Guide
Every Stripe dispute comes with a reason code that tells you what the cardholder claimed. The reason code determines what evidence you need. Here is every major code and what wins.
4 min readDispute HandlingStripe Dispute Evidence: What to Submit by Reason Code
The evidence that wins a Stripe dispute depends entirely on the reason code. Here is a complete guide to what to submit for every dispute type, organized by category.
4 min readDispute HandlingVisa Compelling Evidence 3.0: What It Is and How to Use It
Visa CE 3.0 lets merchants shift liability on friendly fraud disputes by proving prior transaction history. It is one of the most powerful tools for subscription businesses fighting unauthorized transaction claims.
4 min readDispute HandlingHow to Write a Chargeback Rebuttal Letter That Wins
A chargeback rebuttal letter is your chance to tell the issuer concisely why the dispute is invalid. Most merchants write them wrong. Here is the structure that wins.
4 min readDispute HandlingWhat Is Friendly Fraud and How Do You Fight It?
Friendly fraud is a chargeback filed by a customer who legitimately made a purchase. It accounts for up to 30 percent of dispute volume for high-volume online merchants. Here is how to identify it and win.
5 min readDispute HandlingStripe revocation_of_authorization: What It Means and How to Handle It
revocation_of_authorization means the cardholder explicitly asked their bank to stop recurring charges from you. Handle this carefully. Continuing to charge creates chargeback risk.
3 min readDispute HandlingStripe Disputes: The Founder's Playbook
Stripe disputes cost more than the $15 fee suggests. This guide covers how chargebacks work on Stripe, what evidence wins by reason code, how to respond within the deadline, and how to reduce your dispute rate before they file.
9 min read